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The Conversation
The Conversation
Yuanyuan (Gina) Cui, Assistant Professor of Marketing, Coastal Carolina University

You’ve been trying to get around Amazon – but it’s not that easy

Many online shoppers who order from independent small retailers have no idea who ships their goods. Odds are growing that it's Amazon. AP Photo/Damian Dovarganes

You did the right thing this morning.

Instead of the one-click default to your laptop’s last opened tab, you opened Etsy and bought a ceramic mug from a maker you’d been following on Instagram. Yesterday, your sister’s birthday gift came from a Shopify store run by a kitchenware designer in Sacramento, California. You felt something when you clicked “buy,” a small, warm, fuzzy feeling. Not Amazon. Not a giant. Someone real.

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