Over the past several months, we have been interviewing CIOs and other senior executives about how AI is changing management. We started with a fairly conventional question: Which parts of a manager’s job will AI automate, augment or leave alone? But the more conversations we have, the more we think this is too narrow for a framing. What we are seeing is not simply a smaller manager role, or a more automated one.
AI is unbundling some parts of management while expanding others. The manager role is being reassembled around a different mix of responsibilities.