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Fortune
Fortune
Alex Hawkinson

Your essential services are one surprise failure away from disruption. Consider how physical AI could tackle the crisis

hawkinson (Credit: courtesy of BrightAI)

It’s a tense time for workers—and really for anyone who uses infrastructure. If the past few weeks of winter-grid strain taught us anything, it’s that essential systems have less room for failure than most people realize. And we’re still maintaining them through reactive, manual methods, dispatching crews after something breaks instead of preventing failure in the first place.

For all the energy being spent on whether AI will eliminate white-collar jobs, I believe that business leaders are missing a much bigger story: AI won’t replace skilled trades–it will require more of them, and most importantly, make them better.

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