A young mum was forced to make a 650-mile-round trip to Glasgow just to have her passport renewed.
Monique Shaw, 19, had to make the tiring journey from PwIIheli, North Wales, to Glasgow in order to ensure she was able to travel from Manchester to Portugal on April 30.
The mum-of-one was left with no choice but to embark on a trip to Scotland and fork out £177 for a passport renewal after she said that Jet2 did not make her aware she might be turned away at the airport when they issued the boarding passes.