Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Guardian - UK
The Guardian - UK
Business
Clea Skopeliti

‘You’d come out feeling better’: shoppers on changes at John Lewis

The John Lewis Department Store in Sheffield
Losing the John Lewis store ‘ripped the centre out of Sheffield’, says one shopper. Photograph: Gary Calton/The Observer

When John Lewis announced it would not reopen its Sheffield store after the pandemic, Margaret Dakin was devastated. “The shock was literally like being hit,” she says.

Dakin, 62, has marked life’s big occasions in the city’s John Lewis store. “I bought every significant item from that shop: material for my wedding dress, outfits for grand occasions … my oven,” she says of the department store known until 2002 as Cole Brothers. “When I bought my first house as a skint local government officer in the 1980s, I saved up enough money to buy my living room carpet from there.”

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.