A TikTok user who posts as @sirscavvy shared a video in which he said he accepted a promotional offer from Xfinity for a new router at no extra charge. The video carried the caption “Xfinity trynna scam me.” On-screen text at the top of the frame read, “Always read the fine print.”
In the direct-to-camera clip filmed inside an apartment, the young man with a buzz cut and a maroon shirt offered advice to people living on their own for the first time. He stated that Xfinity service is generally fine, but warned viewers about upgrade texts. He claimed a message told him the company wanted to send a new router because he was still using one from 1995, and that it would come at no extra charge.