A woman has described how her relaxing trip away to Wales turned into a nightmare after finding a dead mouse and other "filth" in her room. Mariah Sutton travelled to Pontins Prestatyn Sands Holiday Park in May with her friend Brittanie where the pair were greeted by the horrifying sight.
The 24-year-olds said the company refused to refund them despite them issuing a formal complaint. Mariah said she and Brittanie arrived on May 20 after taking a three-hour trip from their home in Birmingham.
She said: "We got our keys and went to find our apartment, which was on the top floor. We got in, I put my bags down and all of a sudden, my friend screamed. I couldn't see it at first but there was a dead mouse right by my bags. It looked fresh and I thought it was fake at first. We were confused because it was a top floor apartment - how did it get in?"
