A woman has been left feeling shaken and ‘disgusted’ after First Bus has failed to get in touch with her after a crash in Bristol. The company has apologised to the passenger after the company has not been in touch with her more than a week after the incident.
The 57-year-old grandmother, who wishes to stay anonymous, was travelling on Friday, August 5 on the 44 bus service from Hanham to Cadbury Heath just after 9am with her eight-year-old grandson. They were the only passengers on the bus at the time.
“We sat at the top at the front of the bus and as we got to Park Crescent, suddenly we felt this bash and I went forward and whacked my knees on the panel at the front. When I released what was happening the driver had hit a stationary vehicle and was pushing it up the road.”
