Wizz Air passengers slept on a cold wooden floor with no blankets next to strangers after the airline took them to a full hotel in a different country, they claim.
Desperately tired customers arrived at the guest house in Bucharest, Romania after a four hour drive from Varna, Bulgaria, passenger Steven Fludder told the Mirror.
Along with more than 150 other passengers, the 39-year-old says he had waited 14 hours for the 6.15am flight to Liverpool to take off on Tuesday morning following a Love Holidays stay at Sunny Beach.