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The Independent UK
The Independent UK
National
Rich Booth

Why South East Water has been given a £30.5m penalty

  • South East Water will pay £30.5 million after a series of supply interruptions, according to the regulator Ofwat .
  • The payment addresses a series of supply interruptions, customer failings, and a breach of its supply licence.
  • This sum concludes three investigations into the water supplier.
  • It includes a previously proposed £22 million fine for supply failures between 2020 and 2023, which impacted over 286,000 people.
  • Further probes were initiated due to additional supply interruptions in Tunbridge Wells and across Kent and Sussex, affecting up to 70,000 homes, and a breach of licence condition following a credit rating downgrade.

IN FULL

South East Water hit with £30.5m penalty over multiple failures

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