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Fortune
Fortune
Technology
Sharon Goldman

Why every company wants an AI model router right now

(Credit: Getty; Lu Shaoji)

No one likes a surprise sky-high bill. But that’s exactly what many companies have faced this year as they deploy popular AI coding agents like Claude Code and Codex for increasingly long-running, autonomous tasks. Unlike a chatbot conversation, these agents can work for hours, repeatedly calling frontier models and quietly racking up millions of tokens. A developer can go to lunch and return to find that his agent has spent thousands on the inference, or output of the model. The result? Sticker shock.

A new study illustrates the impact: 62% of organizations said an unexpected AI expense materially altered a business decision over the past year. Among them, 40% said the issue required board-level escalation, 33% implemented emergency spending freezes, and 25% delayed or canceled an AI initiative outright.

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