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The Guardian - US
The Guardian - US
World
Heather Timmons in Washington

Why are US consumers so angry? It’s not just high prices

Illustration of raised fists, one of them holding up a shopping cart

American consumers are angry. Nearly 80% of Americans had a service or product problem in 2025, and about two-thirds of those felt “rage” about it, according to the “National Consumer Rage” survey.

Many consumers feel they are constantly fighting against an onslaught of overcharges, customer service hassles, shoddy products and billing mistakes that always seem to go in the company’s favor. All of this comes against a background of soaring prices and rising inflation.

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