PHILADELPHIA — You don’t have to search long and far to see what workers are complaining about: The first level of Whole Foods' flagship location in the city — a sprawling 62,000 square feet situated about halfway between City Hall and the statue of Rocky Balboa, complete with fast-casual dining options and a bar — contains no food nor anything else available for purchase. Instead, customers are hit with visuals more akin to an Amazon warehouse: a bustling floor of harried employees scrambling to fulfill orders that were placed online, surrounded on both sides by refrigerators filled with bags of groceries waiting to be picked up or delivered.
And if you bought a sweater off Amazon.com and it didn’t fit quite right? You can return that here, too. The actual grocery store requires climbing another flight of stairs.
