Consumer group Which? is calling for an investigation into potential consumer law breaches by easyJet.
They are urging the airline to improve its treatment of passengers as Brits prepare for summer holidays abroad. This comes as passengers told Which? of the 'shocking' experience they had while dealing with cancelled flights.
Passengers claimed they were 'kept in the dark' about their legal right to hundreds of pounds in compensation and the chance to be rerouted with other airlines after easyJet cancelled their flight.