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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

When will my Cycle to Work electric bike ever be delivered?

Cycle to Work Cowboy
Arrived at last, the electric bike ordered way back in September.
Arrived at last, the electric bike ordered back in September. Photograph: Kay Roxby/Alamy

In July, I ordered an electric bike from a firm called Cowboy via the Cycle to Work scheme offered by my employer.

At the time, it said delivery would be in September, which I was happy to accept. However, by then, the order was showing a “target delivery date” of early October. This came and went, and I heard nothing.

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