“It’s like that loan shark mentality of, there’s money due to us, we will get it at whatever means, and we don’t care – if that means you’re not able to feed yourself for the next one or two weeks, that’s not our problem.”
Ada, whose car was seized for non-payment of a parking fine, recounts a recent brush with bailiffs, in research carried out by the Enforcement Conduct Board (ECB) – a new agency, tasked with the job of raising standards in this controversial industry.
