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TechRadar
Dr Darren Williams

When ransomware hits home: putting your people first

Representational image of a cybercriminal.

Picture the scene. The head of IT security at a major business has just managed their team through several weeks of grueling work in containment and recovery after the latest ransomware attack. Their critical systems are back online, but after constant crunch time and sleepless nights, the team is visibly fraying; morale is low, anxiety is high, and there is more than one empty desk where senior personnel have taken extended sick leave.

This kind of scenario rarely gets attention in the press, where the focus of cyberattacks is on profit and loss, the impact on customers and the bottom line. But serious attacks take their toll on security teams too, and the aftermath can persist for months, leaving the organization even more vulnerable to future threats.

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