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Fortune
Fortune
Nicholas Gordon

‘When in doubt, turn to Xiaohongshu’: A social media platform and its young, female, Chinese userbase transforms travel and shopping

Hong Kong tourists take pictures in front of a sign at the harbor at Kennedy Town. (Credit: Lam Yik—Bloomberg via Getty Images)

Every day, Chinese tourists visiting Hong Kong gather around a humble street sign on the western side of Hong Kong Island. The sign isn’t remarkable, yet it stands in front of a spectacular view of Victoria Harbor and the Kowloon Peninsula.

They’re all here because of Xiaohongshu, the Chinese social media app. Posts give a step-by-step guide on how to find the neighborhood’s best stores, cafés, and photo spots. Users follow along, even if they aren’t always sure why.

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