Conmen are using WhatsApp in a bid to steal people's money as experts have seen a 2,000% rise in scams using the messaging platform. Victims have lost around £1,950 each on average and Lloyds Bank is now warning customers about fraudsters sending messages that can seem "very personal".
Scammers will often use the pretence of being a family member who has lost their phone, referring to "mum" or "dad" but not using any names at the start of the conversation.
A spokesman for Lloyds Bank said: "The story they tell varies but most often they will claim that because it is a new phone, they don’t have access to their internet or mobile banking account, and therefore they need urgent help with paying a bill."
