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Marie Claire
Marie Claire
Lifestyle
Michelle Stansbury

What It's Really Like to Use a Luxury Hotel Concierge

Rancho Santana.

When you walk into a luxury hotel, you’ll often see an enigmatic figure: the concierge. For years, I was intimidated by concierges because I wasn’t exactly sure what they did. Now, as a travel writer, I’ve found that in ultra-luxury hotels, elite concierges are an incredible resource for making sure a bucket list trip is even more epic than you imagined. While concierges at mid-market and business-focused hotels help with standard services like organizing dinner reservations and booking airport transfers, at high-end hotels, concierges are more like magicians.

Ahead, a few of the most extraordinary things luxury concierges around the globe can do for you—and what it's like to experience it firsthand.

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