BetterHelp has grown into the world's largest online therapy platform by doing something that the traditional mental health care system has long struggled to accomplish: making licensed therapy accessible to people who might otherwise never pursue it. Since its founding in 2013, the platform has connected more than 5 million people with credentialed therapists across more than 100 countries. Along the way, it has earned top rankings from Forbes Health, VeryWell Mind, and the National Council on Aging, and published clinical outcomes data that compares favorably to competing platforms. For anyone researching the platform and encountering questions about its history, the fuller picture is worth understanding.