Guardian Australia readers have described facing prohibitive costs, along with limited access, when trying to see medical specialists. Even GPs say referring to other specialists can be difficult to navigate, so it’s little wonder patients are confused about how to access affordable care.
The Consumers Health Forum and the Royal Australian College of General Practitioners say gaps in understanding of the health system contribute to Australians missing out on care or paying too much for it. They have called for greater health literacy, especially around Medicare.