The chief executive of Manchester Airports Group has written an open apology to passengers, warning that peak-time queues of up to 90 minutes are likely to continue until the summer in a frank admission that there is no short-term fix for the staffing crisis.
Mr Cornish says that passengers should continue to turn up to the airport three hours early, while their short-term inability to staff all security lanes will mean longer queues over the ‘next few months’, with some passengers expected to wait ‘between 60 and 90 minutes’ at peaks times as the hub recovers from the ravages of the pandemic.
“I cannot apologise enough for the disruption people have faced,” he writes in a letter published on Manchester Airport's website.
