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Fortune
Fortune
Orianna Rosa Royle

Wayfair CEO Niraj Shah warns staff 'history doesn't reward laziness with success’

Niraj Shah, chief executive officer of Wayfair. (Credit: Drew Angerer—Getty Images)

Wayfair is once again profitable and back to "winning" ways—but that doesn't mean its workers can kick their feet up in 2024. 

Although the retail giant is back in the green and repeat customers are up, its CEO and co-founder Niraj Shah has cautioned employees that "winning takes hard work" and that they should expect to put in overtime in the year ahead to stay on track.

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