The pandemic has provided new opportunities for fraudsters to exploit victims including new covid-related scams spawned from rapidly-evolving travel rules.
One of the cruellest scams has made victims out of people awaiting refunds for cancelled holidays - scammers are cold-calling travellers and impersonating airlines, travel agents and banks, claiming they need their bank details and personal information to process the refund.
But instead of doing so, they use this information to steal money from the customer, leaving them doubly out of pocket.
