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Manchester Evening News
Manchester Evening News
Business
Kieran Isgin

Warning for mobile phone users for EE, BT, O2, and others as bills to go up next week

Millions of mobile and broadband customers will face extremely high price hikes from next week.

Providers such as EE, BT, O2, Plusnet, Sky, TalkTalk, Three, Virgin Media, and Vodafone will subject their customers to bill increases of up to 17.3 per cent. Many firms are justifying the skyrocketing prices by pointing to increasing operating costs, higher energy prices, and rising network costs.

Almost all of the UK's biggest mobile and broadband suppliers link their price rises to either January's consumer price index (CPI) or the retail price index (RPI) which were recorded at 10.5 per cent and 13.4 per cent respectively. It comes after industry regulator Ofcom announced it would look into the common practice of mid-contract price increases after growing concerns that customers aren't properly informed about what they could pay throughout their contract.

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