Three, Giffgaff, Sky, BT and more have said they offer customers a fair data roaming deal despite a damning report from Martin Lewis which suggests many holidaymakers are being caught out by charges.
Their response comes following a warning from Martin Lewis, the man behind Money Saving Expert (MSE), who said UK travellers could be hit with unexpected mobile roaming costs for using just a minute of data abroad. The finance journalist and the team at MSE have issued a report to Ofcom to ask for tighter consumer regulations when it comes to data roaming.
However, Three have said their deals are simple and clear for customers while Giffgaff say their users have full control of their usage, reports the Echo. Data roaming, which occurs when your phone disconnects from your carrier's network and hops onto another network, can carry hefty fees. A number of operators brought back the additional fees for UK customers while holidaying in the EU following Brexit but were previously banned from doing so.
