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The Guardian - UK
The Guardian - UK
Business
Miles Brignall

Virgin Media O2 clients hit with 8.8% price rises or crippling exit fees

shop signs for Virgin media and O2
Virgin Media and O2 merged in 2021. Photograph: Nicholas.T Ansell/PA

Virgin Media O2 customers are facing a “lose-lose choice” between the highest mid-contract broadband and mobile price rises, or crippling exit fees running into hundreds of pounds, the consumer group Which? has warned.

Virgin Media and O2, which merged in 2021, are scheduled to go ahead with price rises of up to 8.8% this April – the latest retail prices index figure of 4.9%, plus an extra 3.9%.

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