Get all your news in one place.
100's of premium titles.
One app.
Start reading
Daily Mirror
Daily Mirror
Business
Levi Winchester

Virgin Media issues compensation update after thousands left without broadband

Tens of thousands of Virgin Media customers who were hit by broadband outages yesterday won’t receive compensation.

Virgin is signed up to the Ofcom automatic compensation scheme, which sees households entitled to £9.33 for each day their service is disrupted - but this only kicks in after two days.

The telecoms giant told The Mirror this morning that its services “have been stable and running as usual since early yesterday evening”.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.