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The Guardian - UK
The Guardian - UK
Technology
Jess Clark and Zoe Wood

Victims speak out over ‘tsunami’ of fraud on Instagram, Facebook and WhatsApp

Meta graphic
Many victims told the Guardian they had found it hard to report scams to Meta or that when they did they received an automated response – or no reply at all. Illustration: Eleanor Shakespeare/The Guardian

The social media giant Meta is facing growing pressure from MPs, consumer groups and the UK banking sector over its failure to prevent a “tsunami” of fraud on Facebook, Instagram and WhatsApp, where Britons are losing “life-changing” sums every day.

It comes as a Guardian investigation reveals the human stories behind scams that originate on Meta’s platforms, with a nationwide estimate released this week predicting the tech firm’s failure to stamp out fraud will cost UK households £250m during 2023.

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