Service disruptions are inevitable. Whether it’s my cable box going down for 5 minutes due to a mandatory firmware update, or something more drastic like yesterday’s massive Verizon outage, it's an inconvenience that can only worsen the longer it takes.
While the cause of the network shutdown that prevented many Verizon customers from placing and receiving phone calls is still being investigated, I’ve told many people that they should always think about a backup — which is why I’m happy I’ve kept my Google Voice account active all these years.
