A woman who posts under the name Kat on TikTok said a routine paint pickup at Home Depot turned into a 45-minute ordeal after the store mixed the wrong color for her built-ins. She said in her video, posted under the handle @kathortin, that the store gave her a gray paint instead of the shade she had picked from a sample.
Kat said she did not want the gray color, adding, “We’re not doing millennial gray.” She said she and her husband are regular customers at the store, saying, “We’re at Home Depot all the time.”