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Fortune
Fortune
Steve Mollman

Unnerving interactions with ChatGPT and the new Bing have OpenAI and Microsoft racing to reassure the public

OpenAI CEO Sam Altman

When Microsoft announced a version of Bing powered by ChatGPT, it came as little surprise. After all, the software giant had invested billions into OpenAI, which makes the artificial intelligence chatbot, and indicated it would sink even more money into the venture in the years ahead.

What did come as a surprise was how weird the new Bing started acting. Perhaps most prominently, the A.I. chatbot left New York Times tech columnist Kevin Roose feeling “deeply unsettled” and “even frightened” after a two-hour chat on Tuesday night in which it sounded unhinged and somewhat dark. 

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