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Kiplinger
Kiplinger
Business
Joey Solitro

'Unfair' And 'Deceptive' Frequent Flyer Practices Targeted By Senators

Woman sitting in airport after flight cancelled.

Two U.S. Senators are calling for government action against unfair and deceptive practices in frequent flyer travel and airline loyalty programs.

Dick Durbin (D-IL), chair of the Senate Judiciary Committee, and Sen. Roger Marshall (R-KS) charge that, while airline loyalty programs may have begun by incentivizing and rewarding frequent flyers, they have “evolved to include co-branded credit cards and now often exclusively focus on dollars spent using these co-branded credit cards.”

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