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The Guardian - UK
The Guardian - UK
Business
Mark Sweney

UK watchdog to examine whether telecoms companies mislead customers

person using app on phone
Many of the UK’s telecoms companies raise prices annually linked to inflation, which is at a 40-year high. Photograph: Boumen Japet/Alamy

The UK advertising watchdog has launched an investigation into whether telecoms companies are misleading consumers about inflation-busting bill increases when promoting deals in their marketing campaigns.

Telecoms companies make billions of pounds annually by instituting price rises to mobile and broadband bills midway through contract periods – increases that will add to the biggest squeeze on the cost of living facing households in generations.

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