All energy suppliers in the UK have pledged to end the installation of prepayment meters in the homes of vulnerable customers, after damaging reports on how they were forcibly installed against people’s wishes, the government has said.
The Guardian reported last month that leading energy suppliers including Scottish Power, Ova and E.ON had stopped reclaiming debts from some prepayment meter customers. The Department for Business, Energy and Industrial Strategy, which is being carved into three new departments, said that all energy firms had agreed to stop the practice.
