Digital labour platforms – like fast food delivery and cab hailing services – are having a dramatic impact on people’s labour rights and working conditions around the world.
In western countries like the UK and the US, their rise has intensified a process of labour casualisation already several decades in the making. Under the guise of “flexibility”, platforms have heralded a return to insecure, temporary forms of employment that offer few rights or benefits to workers.
But in “less developed” countries like Uganda, the growth of the digital gig economy is often considered a boon. Across the global south, it has been claimed that platforms are not only creating millions of new jobs, but they are actually helping to formalise an informal economy so vast it accounts for an estimated 70% of total employment in low- and middle-income countries.
