A mum and her family waited to board their holiday flight for five hours to find out that it had been cancelled. A new flight with a different airline eventually meant that the family got to their destination but with a delay of 29 hours.
Sharon Harvey, 58, had been due to fly with TUI from Birmingham Airport to Tenerife on September 2 and she was initially called to board about three hours behind schedule. Sharon said other holidaymakers were loaded onto a bus to ferry them to the plane, Birmingham Live reports.
But just 20 minutes later they were told to return to the gate. They were later told that the flight would not be leaving that day.
