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AAP
AAP
Jennifer Dudley-Nicholson

Triple-zero outages and changes trigger more complaints

Phone complaints are rising, including the number of people being cut off from triple-zero services. (Bianca De Marchi/AAP PHOTOS)

Complaints about being cut off from emergency services have surged in Australia following the Optus triple-zero outage and the discovery of faulty mobile phone hardware. 

The Telecommunications Industry Ombudsman revealed the growing number of mobile phone complaints on Wednesday in a report that also showed a spike in concerns about internet outages and rising claims for compensation. 

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