- A couple staying at a Travelodge in Lincoln had a stranger enter their room after staff mistakenly issued him a key card for their occupied accommodation.
- Chris Adamson and her husband were preparing to go out when the man, who had been given their room key, walked in before quickly leaving.
- The incident adds to increased scrutiny on Travelodge's security, following a recent case where a man was jailed for sexually assaulting a woman after being wrongly issued a key card to her room.
- Travelodge explained the error occurred because a proposed room change for the Adamsons was processed on their system but not updated when the couple decided to remain in their original room.
- The hotel chain has apologised for the experience, stated it is making immediate changes to its door key policy, and is retraining staff on room security and check-in procedures.
IN FULL
Travelodge gave stranger key to couple’s room in another lapse of hotel security
