Travelodge chief executive Joanna Boydell has abruptly stepped down as the budget hotel chain continues to face scrutiny over its handling of a sexual assault in which staff gave a man a key card to a woman's room.
Boydell's departure comes after months of criticism over the December 2022 attack at a Travelodge in Maidenhead, Berkshire, and the company's initial response, which included offering the victim a £30 refund. Travelodge later apologised and acknowledged that the offer was inappropriate given the circumstances.
