The boss of TransPennine Express has apologised to passengers amid months of cancellations and delays on train services.
Matthew Golton, managing director at the under-fire operator, told the BBC that services have not been good enough as he said sorry for the disruption caused to passengers. He said the operator had a 'recovery plan' to improve.
Asked about TransPennine Express cancelling 40 per cent of its services last week, Mr Golton said: "It isn't good enough. I apologise.
