All big financial institutions have to deal with lawsuits from time to time -- some with merit, some less so. But when suits alleging the same pattern of improper conduct and poor client treatment start piling up, it's time to start asking questions about the bigger picture of corporate culture.
Citigroup, for example, has been hit with a torrent of suits and scandals in recent years -- all centered on the abusive way the bank has treated its customers.
And while the market capitalizations of big banks have mostly rebounded since the financial crisis of 2008, Citigroup's is still limping along. The company has lost almost 90% of its market value over the past two decades.
