Families across the North East have been struggling to heat their homes and put meals on the table during the cost of living crisis.
The increase in the cost of energy bills and products on supermarket shelves mean that purse strings are tighter than ever before. More people in the region are now using food banks to ensure they can feed their family.
Northumbrian Water supplies 2.7 million customers in the region with water and sewerage services. The water company is encouraging residents to maintain their properties in order to avoid the costs and devastation that can be caused by frozen pipes.