A Canadian customer named Miss Tiffani, who posts on TikTok as @misstiffanij, said she has decided to stop buying food and drinks from Tim Hortons after years of disappointment with the quality of its products. In a recent video that has drawn 519,000 views, she described how the chain’s offerings in Canada have declined over the past decade or longer. She said the drop in standards feels especially noticeable because Tim Hortons locations in the United States produce better-tasting food and drinks than those in Canada.
Miss Tiffani explained that she grew up in the Greater Toronto Area, specifically in Scarborough, and now lives in the Durham region. She said the Tim Hortons outlets in both places have consistently fallen short. She pointed to a recent order in which an employee arrived to take her request with crumbs still on her face after eating a Tim Hortons pastry. Miss Tiffani called the moment unclean and said it left her unwilling to accept service from the staff member.
