Good morning. Most people have been known to use their personal devices or messaging apps to communicate with colleagues. It’s not always best practice, but it’s usually not the end of the world. But what happens when those people have jobs that affect the lives of millions of people – and instead of taking a decision in formal channels, they’re firing off a quick WhatsApp message?
That’s one of the questions raised by the leak this week of more than 100,000 messages sent to and from then-health secretary Matt Hancock during the coronavirus crisis. The Daily Telegraph’s stories, based on a trove of messages provided by Hancock’s ghostwriter Isabel Oakeshott, give an insight into what was going through the minds of the most senior people in the country during the pandemic – and plenty of backbiting that would feel right at home in any group chat.
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