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TechRadar
Mark Wilson

Three UK is back – the outage explained and how to get compensation

A phone on an orange background showing the Three mobile logo.

Three UK has finally fixed its huge voice calling outage, which lasted for over 17 hours starting from around 1pm GMT on January 23. But the network has warned that there are still some residual issues caused by Storm Éowyn.

The outage, which also affected related networks like Smarty and ID Mobile, were first reported on Downdetector at around 1.05pm GMT on January 23. Thousands of Three customers across the UK reported issues on Downdetector, which some revealing that they couldn't even make 999 calls.

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