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The Guardian - UK
The Guardian - UK
Business
Joanna Partridge

Thousands of EE and BT customers across UK hit by mobile network outage

EE BT United Kingdom Downdetector Vodafone
Shoppers walk past EE BT phone and internet shop
Reports of problems with EE, as well as its parent company BT, were first logged by customers on Thursday. Photograph: Murdo MacLeod/The Guardian

Thousands of EE and BT customers have reported encountering problems when making or receiving calls, as a result of a widespread mobile network outage.

Reports of problems with EE, as well as its parent company BT, were first logged by users at 11.15am on Thursday morning on the website Downdetector, which monitors internet outages.

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