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The Guardian - UK
The Guardian - UK
Business
Jillian Ambrose Energy correspondent

Thousands of Britons to receive compensation for prepayment meter force-fittings

Prepayment key meter in the hallway of a flat.
Ofgem found that energy companies had forced prepayment meters on more than 150,000 households that were not keeping up with their bills. Photograph: Alicia Canter/The Guardian

Tens of thousands of British households that had prepayment meters force-fitted in their properties are to share more than £18.6m in compensation and debt write-offs on their energy bills.

The energy regulator for Great Britain, Ofgem, found that energy companies forced prepayment meters on more than 150,000 homes that were not keeping up with their bills, in one of its most comprehensive compliance reviews.

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