There were scenes of absolute chaos outside the Qudos Bank Arena in Sydney’s Olympic Park on Wednesday after the Ticketek app crashed just as thousands of Dua Lipa fans arrived for her concert.
The system failure meant people had no way to prove they had an online ticket because it wouldn’t appear on the app.
Fans were left stranded outside for hours in long queues as security tried to manually check their tickets via confirmation emails instead. Which obviously went about as well as you’d expect it to — imagine if you got your ticket off a mate or on marketplace and didn’t have the OG email.
Folks took to Twitter to vent their frustrations, with some expressing concern that they wouldn’t get into the venue in time for the start of Dua Lipa’s concert.